​Shipping Guidelines

Welcome to LioLio's shipping guidelines. We are committed to providing a safe and efficient shopping experience for all our customers. Please read the information below carefully before placing your order:

1. Shipping Options

We offer different shipping options via Correios to meet your needs:

• PAC (Economic Parcel): Economical option with a variable delivery timeframe depending on the recipient's region.

• Sedex: Express delivery service with shorter delivery times compared to PAC.

2. Delivery Times

We consider production time + Correios shipping time. Our production time is 3 business days, while Correios delivery times are estimated and may vary depending on the destination location and operational conditions of the company. After your order is shipped, you will receive a tracking code to monitor the delivery status.

3. Secure Packaging

All products are carefully packaged to ensure they arrive in perfect condition. If you receive a damaged package, please contact us immediately so we can resolve the issue.

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4. Shipping Restrictions

Certain products may be subject to shipping restrictions according to Correios policies. If your order falls under any of these restrictions, we will contact you to discuss available options.

5. Customer Service

For any questions or issues related to shipping, our customer service is available to assist you. Contact us via our support email or the phone number provided on the website.

These guidelines have been developed to ensure your shopping experience with us is transparent and satisfactory. Thank you for choosing LioLio, and we are here to provide any additional assistance you may need.